It is in this critical, final part of the scam that the fraudster is encouraged to take advantage of criminal call centers that staff women who can be hired to play the part of the damsel in distress.
“When you get down to the final stage, there has to be a crisis, some compelling reason why the target should you send the money,” said Holden, founder of Hold Security [full disclosure: Yours Truly is an uncompensated adviser to Holden’s company].
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When the call center employees are not being hired to close the deal on a romance scam, very often they are used to assist in bank account takeovers, redirecting packages with shipping companies, or handling fraudulent new credit applications that require phone verification.
Another reason that call centers aren’t used earlier in romance scams: Hiring one is expensive.
Virtually every aspect of cybercrime has been made into a service or plug-and-play product.